Frequently Asked Questions (FAQs)

MEMBERSHIP

Who To Contact If I Need Help

We have a live chat option available for you to speak to agents right away in the bottom right corner of the window. You can also e-mail our support team at sales@420kushfarms.com

Why Am I Not Receiving Confirmation Emails?

Not receiving any order confirmation email with payment instructions or tracking information? Please make sure to check your spam and junk folders. If it persist with no way out please write us on our live chat or send us an email.

SHIPPING AND DELIVERY

What happens If I don't receive my package

If you don’t receive your package within 48 hours after the expected arrival date, please don’t hesitate to contact us at sales@420kushfarms.com. We will not be held liable lost orders due to: mistakes by the postal office, wrong address/unit # given by customer or stolen packages after delivery.

Do You Ship Worldwide?

Yes! At 420 Kush Farms, we offer worldwide shipping services. However delivery may be prolonged in some remote areas.

How Long Will It Take To Get My Package?

Shipping duration varies greatly with location, weather and quantity ordered. On average, domestic delivery (USA & Canada) takes between 2-4 business days with a 24 hours order processing time. International deliveries take a maximum of 10 days. In extraordinary cases where there is a delay, we will always keep you updated.

PAYMENT

What Payment Methods Are Accepted?

Our current payment methods include: Bitcoins, Western Union, Money Gram, CashApp, Zelle and Ria. In an effort to facilitate the payment procedure for your weed order, we don’t currently accept PayPal and Credit Card payments.

Is Buying On-Line Safe?

Since our expansion to encompass shipping to over 103 countries, we have had a 96% success rate. Our high success rate is due to our cautious and discreet approach to all orders placed on our site. We ensure to use highly discreet and untraceable routes and payment methods for every marijuana order placed.

Order & Returns

What happens if my order is damaged?

Please contact us immediately we will deliver another one. We have a 7 days reship window if your package arrives with a broken seal or lower quality.

How Can I Cancel Or Change My Order?

Once orders are placed, you are unable to edit orders yourselves. If you wish to add or to change some items, you will need to create a new order and request the old order to be cancelled. Alternatively, your old order will cancel itself after 72 hours.

What if my product has quality issues?

At 420 Kush Farms we are committed to providing our clients with top quality products. Unhappy with the quality of a product you received? Please reach out to let us know! If you feel you have received a product that is not up to quality standards please provide the following details: The order number that the product was received in, the name of the product, details outlining the product quality issue *Please ensure to include photos or a video of the product Once we have these details, we will do our best to resolve any product quality issues with you as fast as possible.

About Our Products

Where do you get your marijuana strains from?

We have built relations with leading breeders over the last decade. We constantly test the quality of the marijuana seeds in collaboration with these breeders. Due to privacy issues we cannot publish any breeder details.

Do all feminized seeds become feminized plants?

All feminized seeds are genetically female. Nowadays, intensive breeding programs made sure the feminized seeds are 100% stable, consistent and productive.

What are autoflower marijuana seeds?

Autoflower marijuana seeds will grow into plants which directly start to flower while growing. No need to change light cycles or anything else what so ever. A easy and rewarding way of growing marijuana plants. Growing autoflower outdoors can produce two or more harvests a year. Growing inside these autoflower marijuana seeds will fully mature in 10 weeks
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